UPSB v3
News & Announcements / UPSB Crash: The PS Time Travel Story
Some details about our recent crash
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Date: Fri, Oct 16 2009 07:11:47
On October 9, 2009...many of us noticed a small change in our lives...UPSB was down.
Like most of you, I didn't think much of it. It was probably a small hiccup or a server maintenance. Then in the next few days, xshadowfire and I started talking to tech support, and finally realized we're not getting our data back.
So we have finally restored UPSB to the latest back up we could get, which is from late june. What does this mean?
It means YOU HAVE TRAVELED BACK IN TIME
Just kidding...although it feels a bit like it. It means there are some data (ok, quite a bit, actually) that we lost and won't be getting back. I know this sucks, but at least we have not lost everything.
A short of summary of what happened:
1. The server UPSB is on crashed. Apparently there was hard drive failure. Not sure what exactly caused it. Tech support wouldn't tell me.
2. Tech support created a new VPS, and moved the 24Gb+ data that makes up UPSB to the new VPS. We thought that was gonna get us back. It didn't.
3. xshadowfire digs around and realizes that some folders that contained database data were not restored. We contact tech support back to see if we can get that extra data.
... too tired to type all the details
?. we realized that we're not getting the data back, and our recent backup was done locally on the server that crashed, so that was lost as well.
?+1. Seeing as UPSB has been down for several days now, and people rely on it for trades, collabs, etc. We decide to bring UPSB back from the most recent backup we have available, which is from june.
And that is why a lot of you will notice missing posts, feedback, signatures, etc.
So, what's next?
Other than crying and mourning our lost data, the staff of UPSB is coordinating efforts to see what we can do to restore and bring UPSB back to normal as much as possible. We won't be able to bring everything back, but with everyone's help, we'll be able to get past this incident and continue to push Pen Spinning forward.
Edit: we have setup a thread with instructions on how to proceed and how you can help us get UPSB back on track. Please use this thread if you notice things missing: http://www.upsb.info/forum/index.php?showtopic=21532 -
Date: Fri, Oct 16 2009 07:19:43
How small is this?
In my opinion,this is big. -
Date: Fri, Oct 16 2009 07:29:26QUOTE (phua sy @ Oct 16 2009, 04:19 PM) <{POST_SNAPBACK}>How small is this?
lol..this is not how small is this!, its how long would it take for us to replace things that we're lost...
apparently..we should do our part..for the board keeps pushing tru..
P.S the time range between july - present is the time i spammed alot the upsb ^^,V
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Date: Fri, Oct 16 2009 07:32:28
This sort of erased err....kai156 and zuolin's act in the spammer's bin?
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Date: Fri, Oct 16 2009 07:33:23
we have created a thread to help us get things back as much as possible
http://www.upsb.info/forum/index.php?showtopic=21532 -
Date: Fri, Oct 16 2009 09:33:11
did it crash on its own or did someone hack this? I was in a joke fight w/ my friend when he asked me about who was hotter between certain girls and I picked the other one...then he said UPSB is going down lol...well he's good in hacking and idk if he really meant it lol but we were just laughing...he hacked some sites already
edit: nvm we chatted Oct. 12...Kam please delete my post -
Date: Fri, Oct 16 2009 10:02:50
GEAHEHRTHTH needs 20 post now and account deleted newcomer ftl -
Date: Fri, Oct 16 2009 10:36:14QUOTE (Clyde @ Oct 16 2009, 07:33 PM) <{POST_SNAPBACK}>did it crash on its own or did someone hack this? I was in a joke fight w/ my friend when he asked me about who was hotter between certain girls and I picked the other one...then he said UPSB is going down lol...well he's good in hacking and idk if he really meant it lol but we were just laughing...he hacked some sites already
edit: nvm we chatted Oct. 12...Kam please delete my post
GTFO! >_> -
Date: Fri, Oct 16 2009 10:51:05
aw man
this is gonna take some time to do this... I traveled back in time!!! 
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Date: Fri, Oct 16 2009 10:58:17
I know it isn't that big of a thing, but in future when the server crashes, couldn't someone redirect the URL to a third party web site (like a blog on a free blogging service) which could give the reason that it is down and roughly when it can be expected to be back up?
I'm only suggesting this because I'm reasonably sure it can be done fairly easy. If it is too much effort than it probably isn't worth worrying about.
And also, I saw the notice put up after a day or two, and that was good, it's just that with a blog you wouldn't have to wait for the server to be running again.
EDIT: Thanks Zombo -
Date: Fri, Oct 16 2009 14:00:06QUOTE (PenMaster @ Oct 16 2009, 07:36 PM) <{POST_SNAPBACK}>GTFO! >_>
GTFO? I'm sorry but my friend can really take this site down -.-
edit:
and I'm just giving some info that maybe it was my friend who did it...so maybe if UPSB was hacked, tech support should do somethin' about it to make UPSB stronger.. -
Date: Fri, Oct 16 2009 15:19:57QUOTE (Tim @ Oct 16 2009, 06:58 AM) <{POST_SNAPBACK}>I know it isn't that big of a thing, but in future when the server crashes, couldn't someone redirect the URL to a third party web site (like a blog on a free blogging service) which could give the reason that it is down and roughly when it can be expected to be back up?
I'm only suggesting this because I'm reasonably sure it can be done fairly easy. If it is too much effort than it probably isn't worth worrying about.
And also, I saw the notice put up after a day or two, and that was good, it's just that with a blog you wouldn't have to wait for the server to be running again.
Normally its UCPSB, but I couldnt access it
I created a google group:
http://groups.google.com/group/upsb-down
use this group to talk when upsb is down and I'll post updates -
Date: Fri, Oct 16 2009 15:27:19
UPSB = Time Machine
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Date: Fri, Oct 16 2009 19:47:29
Tim, in most instances, if the server is still running, it would be easy to point the site to a new location, or put a page with such a link. However, in this instance, the entire server went down (we have a VPS, and the VPS was gone due to hard drive failure), so we couldn't put anything in place quickly.
In this case, in order to point the domain to a different server, it would require a domain change, which usually takes a couple days for the change to propagate through the web. By the time that happens, we would likely have the server back.
I did put a page up as soon as possible though, but didn't really have time to build a blog or site for people to use in the mean time (and to be honest, we weren't expecting all of this to happen or for the site to be down that long)
Clyde: it wasn't your friend. Don't worry. This was beyond anyone's power. Every once in a while epic shit happens that we weren't prepared for. The best we can do is learn from our mistakes and do better. Even big companies like Microsoft (with their T-Mobile sidekick incident) lose data once in a while. -
Date: Sat, Oct 17 2009 04:22:44QUOTE (Kam @ Oct 16 2009, 12:47 PM) <{POST_SNAPBACK}>Tim, in most instances, if the server is still running, it would be easy to point the site to a new location, or put a page with such a link. However, in this instance, the entire server went down (we have a VPS, and the VPS was gone due to hard drive failure), so we couldn't put anything in place quickly.
In this case, in order to point the domain to a different server, it would require a domain change, which usually takes a couple days for the change to propagate through the web. By the time that happens, we would likely have the server back.
I did put a page up as soon as possible though, but didn't really have time to build a blog or site for people to use in the mean time (and to be honest, we weren't expecting all of this to happen or for the site to be down that long)
Clyde: it wasn't your friend. Don't worry. This was beyond anyone's power. Every once in a while epic shit happens that we weren't prepared for. The best we can do is learn from our mistakes and do better. Even big companies like Microsoft (with their T-Mobile sidekick incident) lose data once in a while.
I lold.
But yeah, the Sidekick thing? I lost a SHITLOAD of stuff T___________T\
But still, thanks Kam, and all you mods and admins who helped get it back up
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Date: Sat, Oct 17 2009 04:43:49QUOTE (Kam)In this case, in order to point the domain to a different server, it would require a domain change, which usually takes a couple days for the change to propagate through the web. By the time that happens, we would likely have the server back.
Yeah, this was the part that I wasn't sure about, so I didn't know whether it'd be hard to do or not. That's fair enough though. -
Date: Sat, Oct 17 2009 09:52:39
the heck? UPS/B/ is still current with info from september, is that on a different server/host?
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Date: Sat, Oct 17 2009 14:43:05QUOTE (jaychou @ Oct 17 2009, 05:52 AM) <{POST_SNAPBACK}>the heck? UPS/B/ is still current with info from september, is that on a different server/host?
the server was able to recover the site partially, but they weren't able to recover the biggest chunk, which is the database for the forum -
Date: Sat, Oct 17 2009 20:04:44QUOTE (Ilvdrftng @ Oct 16 2009, 11:22 PM) <{POST_SNAPBACK}>I lold.
But yeah, the Sidekick thing? I lost a SHITLOAD of stuff T___________T\
But still, thanks Kam, and all you mods and admins who helped get it back up
I agree, I lost a shitload of stuff.
Oh well, at least UPSB is back up... -
Date: Sun, Oct 18 2009 01:28:29
Y my old account is been deleted?
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Date: Sun, Oct 18 2009 02:42:37QUOTE (DeKo @ Oct 17 2009, 06:28 PM) <{POST_SNAPBACK}>Y my old account is been deleted?
http://www.upsb.info/forum/index.php?showtopic=21593 -
Date: Sun, Oct 18 2009 20:35:35QUOTE (DeKo @ Oct 17 2009, 08:28 PM) <{POST_SNAPBACK}>Y my old account is been deleted?
If your account was made after a certain time, it was deleted because it wasn't saved -
Date: Tue, Oct 20 2009 00:21:13
i lost my old account but got the name back i lost all the teams i was in and im to lazy to fill out the about me page if you said it was a small problem its not its pretty big
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Date: Tue, Oct 20 2009 02:55:14QUOTE (expspinz @ Oct 19 2009, 08:21 PM) <{POST_SNAPBACK}>i lost my old account but got the name back i lost all the teams i was in and im to lazy to fill out the about me page if you said it was a small problem its not its pretty big
the first post is sarcastic. -
Date: Thu, Nov 5 2009 18:35:05
Nice job Kam and xshadowfire!
Shame about a few months of data though. Stupid computers. -
Date: Tue, Nov 10 2009 04:42:56
my friend created his account but it got deleted becuz of the time travelling incident
what should he do? -
Date: Tue, Nov 10 2009 04:57:42QUOTE (zuolin @ Nov 10 2009, 05:42 PM) <{POST_SNAPBACK}>my friend created his account but it got deleted becuz of the time travelling incident
what should he do?
Just remake it. Theres nothing else we can do about it. -
Date: Thu, Nov 12 2009 16:52:40
wus upsb down yesterday
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Date: Thu, Nov 12 2009 20:46:39
hmm yes it was briefly down because of a problem which has been fixed
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Date: Fri, Nov 13 2009 00:01:55QUOTE (Zombo @ Nov 12 2009, 12:46 PM) <{POST_SNAPBACK}>hmm yes it was briefly down because of a problem which has been fixed
awesome. any details on the problem? and we didnt lose any data this time right? -
Date: Fri, Nov 13 2009 05:27:53QUOTE (sailorboy24 @ Nov 12 2009, 04:01 PM) <{POST_SNAPBACK}>awesome. any details on the problem? and we didnt lose any data this time right?
apparently lost a post I made in soyp -
Date: Fri, Nov 13 2009 22:09:28
i think kam wrote we lost 2 days
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Date: Mon, Nov 16 2009 01:21:14QUOTE (Zombo @ Nov 13 2009, 05:09 PM) <{POST_SNAPBACK}>i think kam wrote we lost 2 days
Bad server, bad!
keep data nao!\